1. Delivery Locations
We currently deliver within selected areas of Mumbai. Availability is confirmed at checkout based on your pincode.
Shipping Policy
We manage delivery carefully to protect the freshness of every TiraMio order.
2. Delivery Timelines
Orders are typically delivered the same day or within selected slots. Timings depend on order volume, location, traffic, and weather.
3. Delivery Charges
Delivery charges may be calculated based on location and shown at checkout when enabled.
4. Freshness & Handling
Tiramisu is made fresh in small batches and packed carefully. Consume as soon as possible after delivery for the best experience.
5. Customer Responsibility
Please provide accurate address details, ensure availability, and keep your phone accessible for delivery coordination.
6. Failed Delivery Attempts
If delivery fails due to incorrect address, unavailability, or no response, the order may be considered fulfilled without refund or re-delivery.
7. Delays
Delays may occur due to traffic, weather, high demand, or operational issues. Delivery times are estimated, not guaranteed.
8. Pickup Option
Pickup orders must be collected at the scheduled time. Delayed pickup may affect product quality.
9. Contact
For delivery support, email info@tiramio.in.