1. Introduction
Welcome to TiraMio. If you do not agree with any part of these terms, please do not use our website or services.
Terms & Conditions
By accessing, browsing, or placing an order through our website, you agree to these terms.
2. Products & Services
TiraMio specializes in freshly prepared gourmet tiramisu. Products are perishable and may have slight handcrafted variations.
3. Orders & Acceptance
Orders are subject to acceptance and availability. We may refuse or cancel orders due to unavailability, pricing errors, or suspicious transactions.
4. Pricing & Payments
All prices are listed in INR and may change without prior notice. Payment failures through third-party gateways are outside our responsibility.
5. Delivery & Pickup
Delivery timelines are indicative. Customers must provide accurate details and be available to receive or collect orders at the confirmed time.
6. Cancellations
Orders may not be eligible for cancellation once processed or prepared due to the perishable nature of the product.
7. Returns & Refunds
Returns are not accepted. Refunds may only be reviewed for incorrect or visibly damaged products reported within 2 hours.
8. Quality Disclaimer
Products are best consumed fresh. TiraMio is not responsible for quality issues caused by improper storage or delayed consumption.
9. Intellectual Property
Website content, images, logos, text, and design elements belong to TiraMio and may not be reused without permission.
10. Liability
Our liability shall not exceed the value of the order placed. We are not liable for indirect damages or external delivery delays.
11. User Conduct
You agree not to misuse the website, disrupt functionality, or provide false information while placing orders.
12. Privacy
Your use of the website is also governed by our Privacy Policy.
13. Changes to Terms
TiraMio may update these terms at any time. Users are responsible for reviewing them periodically.
14. Governing Law
These terms are governed by Indian law. Disputes are subject to courts in Mumbai, Maharashtra.
15. Contact
For questions, email info@tiramio.in.